Ordering in Germany
How to place your order in the online shop and what address to use
- Receiving a parcel at our warehouse
- Can you help me claim my VAT back?
- The shop I am ordering at can not ship to Packstation and pickup points - is that an issue?
- My parcel was shipped without the mailbox ID in the shipping address - will you still be able to receive it?
- I can not enter special characters in the order form - what to do now?
- What countries can I order from?
- What address should I use for ordering?