https://support.shipgerman.com/hc/en-us 2026-05-12T12:45:02Z https://support.shipgerman.com/hc/en-us/articles/13468668766993-What-address-should-I-use-for-ordering 2024-08-19T07:42:28Z https://support.shipgerman.com/hc/en-us/articles/13468769245713-What-countries-can-I-order-from 2024-01-21T18:49:05Z https://support.shipgerman.com/hc/en-us/articles/13468810861457-I-can-not-enter-special-characters-in-the-order-form-what-to-do-now 2023-03-05T01:53:45Z https://support.shipgerman.com/hc/en-us/articles/13468832069521-My-parcel-was-shipped-without-the-mailbox-ID-in-the-shipping-address-will-you-still-be-able-to-receive-it 2023-03-05T01:53:02Z https://support.shipgerman.com/hc/en-us/articles/13468967793681-What-shipping-address-will-you-use 2023-03-05T14:04:42Z https://support.shipgerman.com/hc/en-us/articles/13469091759249-Is-my-parcel-insured 2023-08-27T17:27:02Z https://support.shipgerman.com/hc/en-us/articles/13473006758929-Can-you-also-ship-items-exceeding-the-maximum-weight-or-dimensions 2023-06-26T04:26:03Z https://support.shipgerman.com/hc/en-us/articles/13473086593169-The-shop-I-am-ordering-at-can-not-ship-to-Packstation-and-pickup-points-is-that-an-issue 2023-06-16T21:20:54Z https://support.shipgerman.com/hc/en-us/articles/13478963933073-What-is-my-tracking-ID 2023-03-05T13:57:24Z https://support.shipgerman.com/hc/en-us/articles/13479474241809-Are-there-any-clearance-fees-or-taxes-for-my-shipment 2025-09-01T14:04:58Z https://support.shipgerman.com/hc/en-us/articles/13482379790481-Can-you-ship-lithium-ion-batteries 2026-02-04T16:40:23Z https://support.shipgerman.com/hc/en-us/articles/13482485655057-What-items-can-not-be-shipped 2025-11-21T08:43:52Z https://support.shipgerman.com/hc/en-us/articles/13483175014289-Can-you-help-me-claim-my-VAT-back 2023-03-05T16:34:00Z https://support.shipgerman.com/hc/en-us/articles/16822021990929-Getting-started-with-your-first-shipment 2023-10-18T10:22:13Z https://support.shipgerman.com/hc/en-us/articles/16823271875601-What-will-the-shipping-cost-be 2023-08-17T16:59:22Z https://support.shipgerman.com/hc/en-us/articles/17796384777361-My-shipment-with-Deutsche-Post-is-stuck-and-does-not-move 2023-08-15T12:39:21Z https://support.shipgerman.com/hc/en-us/articles/17796924024337-My-shipment-with-ShipGerman-Economy-has-not-been-picked-up 2023-08-15T12:41:55Z https://support.shipgerman.com/hc/en-us/articles/17862329676817-Subscriptions-and-recurring-costs 2023-08-17T17:01:38Z https://support.shipgerman.com/hc/en-us/articles/17862620677265-Receiving-a-parcel-at-our-warehouse 2023-08-17T17:09:03Z https://support.shipgerman.com/hc/en-us/articles/18772821931665-Our-consolidation-service 2024-02-04T22:39:01Z https://support.shipgerman.com/hc/en-us/articles/21399366488465-Can-you-ship-perfume-or-eau-de-toilette 2024-02-29T16:27:01Z https://support.shipgerman.com/hc/en-us/articles/46608004526481-What-Is-a-Customs-Description-and-Why-Does-It-Matter 2026-05-12T12:45:02Z https://support.shipgerman.com/hc/en-us/sections/13468626656913-Ordering-in-Germany 2024-08-19T07:42:28Z https://support.shipgerman.com/hc/en-us/sections/13468926676369-Shipping 2026-05-12T12:45:02Z https://support.shipgerman.com/hc/en-us/sections/16822195942417-Guides 2023-10-18T10:22:13Z https://support.shipgerman.com/hc/en-us/sections/17796355394065-Carrier-specifics 2023-08-15T12:41:55Z https://support.shipgerman.com/hc/en-us/sections/17862310244625-Services 2023-08-17T17:01:38Z https://support.shipgerman.com/hc/en-us/sections/19159996467729-Consolidation 2024-02-04T22:39:01Z https://support.shipgerman.com/hc/en-us/categories/13468624974097-Receiving-and-shipping 2026-05-12T12:45:02Z https://support.shipgerman.com/hc/en-us/categories/17862306503569-Prices 2023-10-06T11:28:26Z https://support.shipgerman.com/hc/en-us/categories/19159984468113-Services 2024-02-04T22:39:01Z